Terms and Conditions – General Terms and Conditions
1 // SCOPE OF APPLICATION
The following General Terms and Conditions, in the version valid at the time of the order, apply exclusively to all orders. We do not recognize any deviating terms and conditions of the customer unless we expressly agree to their validity. The text of these General Terms and Conditions can be downloaded and printed out.
2 // CONCLUSION OF THE AGREEMENT
Our information on goods and prices on the website is non-binding. The purchase contract is concluded when we confirm delivery of the goods. Confirmation of receipt of the order does not constitute acceptance on our part. We reserve the right to withdraw from the contract in the event of clerical or calculation errors. We also have the right to withdraw if the ordered product is not available. In such cases, the purchase price already paid will be refunded immediately.
3 // RIGHT OF WITHDRAWAL
The customer may revoke the purchase contract in writing (including by e-mail) or by returning the goods within two weeks of receipt. The timely dispatch of the revocation is sufficient to comply with the deadline. The revocation must be sent to bestellung@autosol.de. If the order value exceeds EUR 40, we will reimburse the costs of the return shipment. We reserve the right to claim compensation for any reduction in value resulting from the use of the goods.
4 // DELIVERY
The goods will be delivered promptly after receipt of your payment. Delivery will be made from the warehouse to the delivery address specified by the customer. If the goods are shipped abroad at the customer's request or if the customer chooses a special shipping method, the customer shall bear the additional costs incurred. In the case of delivery abroad, the customer shall also bear any taxes and customs duties that may be incurred. Unless otherwise agreed, information about the delivery period is non-binding.
5 // TERMS OF PAYMENT
The customer can pay the purchase price in the shop by credit card or prepayment (bank transfer). If paying by bank transfer, the goods will be shipped to you after payment has been credited to our account. If you pay by credit card, the payment will be triggered on the day of shipment. If the customer defaults on payment, we are entitled to charge default interest at a rate of 5% above the base rate of the Deutsche Bundesbank p.a. If we can prove that the damage caused by the default is higher, we are entitled to claim this. The customer, for their part, is entitled to prove to us that we have incurred no or significantly less damage as a result of the default in payment. The customer shall only be entitled to offset claims if their counterclaims have been legally established or acknowledged by us in writing. The customer shall only be entitled to exercise a right of retention if their counterclaim is based on the same contractual relationship.
6 // RETENTION OF TITLE
The delivered goods remain our property until all claims against the customer have been paid in full.
7 // WARRANTY AND LIABILITY
If there is a defect in the goods for which we are responsible, the customer may choose to demand either rectification of the defect or replacement delivery. If we expressly refuse to remedy the defect/provide a replacement delivery, or if we are unable to do so, or if the remedy of the defect/replacement delivery fails, the customer is entitled, at their discretion, to withdraw from the contract or to demand a corresponding reduction in the purchase price.
The warranty period is two years from delivery. Unless otherwise stated below, further claims by the customer, regardless of their legal basis, are excluded. We are therefore not liable for damage that has not occurred to the purchased item itself; in particular, we are not liable for lost profits or other financial losses incurred by the customer. Insofar as our liability is excluded or limited, this also applies to the personal liability of our employees, representatives, and vicarious agents. The above limitation of liability does not apply to damage resulting from injury to life, limb, or health caused by a negligent breach of duty on our part or an intentional or negligent breach of duty by our representative or vicarious agent. Furthermore, the limitation of liability shall not apply if the damage is based on a grossly negligent breach of duty on our part or on an intentional or grossly negligent breach of duty by our representative or vicarious agent.
8 // DATA PROTECTION
The customer has been fully informed about the collection, processing, and use of personal data in the "Data Protection" section and expressly consents to this collection, processing, and use.
9 // APPLICABLE LAW AND PLACE OF JURISDICTION
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Solingen, as far as legally permissible. These General Terms and Conditions remain binding even if individual points are legally invalid. The legally permissible provision shall apply in place of an invalid provision.